AVORO / Legal
This Privacy Policy explains how Avoro Clothing collects, uses, stores, and shares your personal information when you visit our website, create an account, contact us, or place an order.
Last updated: 29 September 2026
AVORO is a clothing brand operated by Avoro Clothing. Throughout this Privacy Policy, references to "AVORO", "we", "us", or "our" refer to Avoro Clothing.
This policy applies to personal information collected through our website, customer accounts, checkout process, order fulfilment, customer support, and related services.
We may collect information that you provide directly to us when you create an account, place an order, verify your contact information, or communicate with AVORO.
You may be able to purchase from AVORO using a customer account or through available guest checkout options. The information required may vary depending on how you place your order.
We use personal information only where reasonably necessary to operate AVORO and provide our services. This includes:
We currently use customer contact information for transactional communications rather than promotional email, SMS, or WhatsApp marketing.
AVORO may offer payment methods including cash on delivery and bank transfer. We may also introduce third-party online payment methods and payment providers, including card payments and instalment or payment services.
When a third-party payment provider is used, certain information required to process or verify your payment may be provided directly to that provider and handled according to its own privacy practices and terms.
AVORO does not intend to store complete card numbers, card security codes, or other sensitive card credentials when payments are processed by an external payment gateway.
To fulfil and deliver orders, we may provide necessary delivery information to our courier and logistics providers, including Koombiyo and any other delivery provider we may use.
This information may include:
We share only information reasonably necessary for order delivery and related logistics.
Our website may use cookies, browser local storage, and similar technologies to provide essential website functionality and improve your shopping experience.
These technologies may be used for purposes such as:
Some of these technologies are necessary for features of the website to operate correctly. Disabling browser storage or cookies may cause certain functionality to become unavailable.
AVORO does not currently use third-party advertising pixels or analytics services for behavioural advertising or marketing tracking.
If we introduce analytics, advertising technologies, or similar tracking services in the future, we may update this Privacy Policy and provide any additional notices or choices required for their use.
We rely on third-party infrastructure and technology providers to operate our online store. Depending on how our services are deployed, these may include hosting providers, virtual private server providers, Amazon Web Services (AWS/S3), Vercel, Netlify, courier providers, email or communication services, and payment providers.
These providers may process limited personal information where necessary to provide their services to us. Their handling of information may also be governed by their own privacy policies and contractual obligations.
AVORO may accept international orders where delivery can be arranged. International shipping availability, charges, and other delivery requirements may be discussed and confirmed with the customer before fulfilment.
Some of the technology and service providers used to operate AVORO may process or store information outside your country. Where this occurs, information may be subject to the laws and safeguards applicable to those service providers and locations.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
These measures may include access controls, account authentication, contact verification, secure server configuration, encrypted network connections, and restricting access to information where appropriate.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfil orders, provide support, maintain transaction and business records, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.
Different categories of information may therefore be retained for different periods.
You may contact AVORO to request access to, correction of, or deletion of personal information associated with you.
Before completing certain requests, we may need to verify your identity or ownership of the relevant account.
Some information may need to be retained even after an account deletion request where reasonably necessary for completed transactions, accounting or business records, fraud prevention, dispute resolution, or legal obligations.
AVORO provides clothing and ecommerce services to the general public and does not knowingly operate its services for the purpose of collecting personal information specifically from children.
Where a person is not legally able to enter into a purchase or provide required consent independently, a parent or legal guardian should assist with the transaction as required by applicable law.
We may update this Privacy Policy when our business, website, service providers, payment methods, or legal requirements change.
The latest version will be published on this page with an updated revision date. We encourage customers to review this policy periodically.
If you have a question about this Privacy Policy, the personal information we hold about you, or would like to request a correction or deletion, you can contact Avoro Clothing using the details below.
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